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Protect yourself from Moving company crimes and scams, get company infromation on movers before you hire a trucking company for local and long distance moves.

Open Community :: RE: Review of Chipman Relocati...
Author: PaigeHolden
Subject: Re: Review of Chipman Relocations / United Van Lines California to Florida
Posted: Fri Jul 30, 2010 6:58 am (GMT -6)
Topic Replies: 1

Hooray for a good story! I'm so glad your move went well.
_________________
Paige Holden


Open Community :: Review of DAS Livermore, C...
Author: mhconley
Subject: Review of DAS Livermore, CA to Ft. Myers, FL
Posted: Fri Jul 30, 2010 6:45 am (GMT -6)
Topic Replies: 0

This is a short review of DAS. We shipped a 1992 Ford Explorer terminal to terminal from Livermore, CA to Ft. Myers. FL. The cost was $938.00.

We dropped the car off in Livermore on June 25 and were told it would be available in Ft. Myers on July 7. On July 7 I logged into DAS to track the vehicle and it was stuck in Mesquite, TX. The car finally arrived in Ft. Myers on July 21, 14 days late. Luckily we did not need it. We picked up the car on July 23 and it was exactly as we had dropped it off, if not slightly cleaner.

It would have been nice if DAS had offered an explanation as to why the car was late. Overall the experience was an easy, well priced and met our needs. Recommended with the caveat around delivery time.

Martin


Open Community :: Review of Chipman Relocati...
Author: mhconley
Subject: Review of Chipman Relocations / United Van Lines California to Florida Move
Posted: Fri Jul 30, 2010 6:33 am (GMT -6)
Topic Replies: 1

I wanted to report back on our Chipman Relocations / United Van Lines cross country move from Discovery Bay, CA to Cape Coral, FL now that we are settled in.

Duke Jones with Chipman Relocations quoted 13,390 lbs. for our move providing a “Straight Talk Price Assurance Total” quote of $9,929.06. That binding / not to exceed quote included $9,252.11 for transportation, $520.00 for $500 deductible Full Value coverage, and $156.95 for mattress packing. When we arranged the move we were given a pick-up date of June 29 and told delivery would be 10-14 days later and that the driver would give us that date when he loaded us.

The driver (Joe from Connecticut) showed up around 5:00 PM on the evening of June 28 to survey the load and was back with two local Chipman Relocations people, Adam & Scott, to load at 7:00 AM the next morning. We were completely loaded and the truck doors closed at 6:30 PM. The inventory of 341 items stretched across 12 sheets. Joe stated he normally allows 1,000 lbs. per sheet but felt we would be over the quoted 13,390 lbs. based upon the weights of our boxes. The loaders were professional and worked their butts off in 100+ degree heat. They were also great with our very curious, energetic and inquisitive 7 year-old son. We provided cold water, Subway sandwiches for lunch and tipped them $75 each. My in-laws tipped them an additional $50 each to load our refrigerator, washer and dryer onto their U-Haul truck. We tipped the driver $100. Joe estimated he would be delivering our load the morning of July 7 and would call us the evening of the July 6 to firm up time and date.

We loaded our son, dog and 2 cats into our Jeep and began our cross country trek with a visit to my sister in LA. We spent the 4th of July with my cousin in Oklahoma City. We did not hear from Joe on July 6 but felt that was a good thing since we were not going to make Cape Coral until late on July 7. We arrived in Cape Coral the next afternoon, signed our lease, picked up the keys and headed over to see the house I rented based on 18 pictures on a web site. (We got lucky, the house was perfect and exactly what we expected.) Our cats traveled surprisingly well and our trip was uneventful.

Joe called the evening of July 7 and stated he was running behind schedule due to mechanical troubles. He felt he could begin unloading the afternoon of July 9. He arrived very late on July 9 without help. He made some phone calls and arranged people to help unload the next morning, Saturday, July 10. They began unloading at 7:00 AM and were done by noon. Again they worked their butts off in 90+ degree 90%+ humidity. We provided cold water and tipped the two local workers $50. After Joe went through our inventory and all was accounted for we tipped him an additional $100.

The load came in at 14,980 lbs. and we paid not a penny over our $9,929.06 quote. The mechanical difficulty was a rear axle bearing grease fire late one night. Several motorists alerted the driver and his fast work with a fire extinguisher saved our belongings although some of the items in the rear of the trailer were a little sooty.

Overall I am very happy with the move, the people that moved us, Chipman Relocations and United Van Lines. I highly recommend them.

Martin


International Moves :: RE: Guidance on Dutch Moving C...
Author: buice
Subject: Re: Guidance on Dutch Moving Companies? (Moving from Amsterdam to Los Angel
Posted: Fri Jul 30, 2010 5:43 am (GMT -6)
Topic Replies: 11

Here is the response I received from Identity Company this morning - approximately 4 hours before our scheduled appointment. To clarify, our discussions were very high level - there was no mention of price, requesting bids from competitors, etc.

Our management has asked me some questions and because we do not have any details besides your email address and your name,
they informed me that making a quotation would cost our company about EUR 700 excl VAT, which is a waste knowing that we will not win
the quotation when other parties like for example Team, Crown, Voerman would be in the bid. THeir quotations are always lower then ours, and we are not that " hungry" for jobs. To clarify why we are not so competitive as the others, is because we want to give the very best quality to every removal.

Therefore I have to cancel our appointment as our management believes that there are more suppliers and we do not want to waste our precious time


I'm curious to hear thoughts on this.


Open Community :: RE: What do I look for in loca...
Author: littlebb
Subject: Re: What do I look for in local movers?
Posted: Fri Jul 30, 2010 3:15 am (GMT -6)
Topic Replies: 9

What if a company is listed as being both a household goods carrier and a broker? Are they ok to use? Everything I've read says to stay away from brokers, so I'm a little confused.

Open Community :: RE: What do I look for in loca...
Author: littlebb
Subject: Re: What do I look for in local movers?
Posted: Fri Jul 30, 2010 2:15 am (GMT -6)
Topic Replies: 9

So does that mean I should avoid a company that doesn't have cargo insurance on file with FMCSA?

Report A Scam :: RE: America's Moving Service a...
Author: Rick
Subject: Re: America's Moving Service and Royal Relocations SC and Brooklyn
Posted: Thu Jul 29, 2010 8:24 pm (GMT -6)
Topic Replies: 31

Actually, there's really not any totally plausible explanations in this thread. The whole incident seems to become more convoluted the longer it gets. There are, however, two sides to every story. The truth is probably buried somewhere in the middle of the minutia.

If the first driver's late arrival was so inconvenient, particularly since he showed up without labor, why'd you agree to allow him to unload. The whole job, including the extra delivery, could have been accomplished the following day since it was only 2500 lbs.

There is nothing illegal about Howard Snijders operating both the "YOURMOVINGDAY.COM' affiliate marketing website and America's Moving Services. Or operating both as a household goods carrier and broker. In fact, the practice is becoming more widespread throughout the industry worldwide as more and more budget conscious consumers start shopping for their moving services online. At least one of the companies recently endorsed by MovingScam operates both as a carrier and broker.
_________________
The 'Moving and Relocation' Examiner


Open Community :: RE: GPS Moving and Storage-- S...
Author: MusicMom
Subject: Re: GPS Moving and Storage-- San Diego
Posted: Thu Jul 29, 2010 7:08 pm (GMT -6)
Topic Replies: 20

Thank you for your answers. I do like to hear the movers' perspectives.

One last question and then I'm done. Thanks for bearing with me. Any idea why the website's based in Israel?


Report A Scam :: Sky Moving & Storage +...
Author: phoenix_talons
Subject: Sky Moving & Storage + Compass Van Lines (TX)
Posted: Thu Jul 29, 2010 5:35 pm (GMT -6)
Topic Replies: 0

I posted the full review on Complaints Board. Included in the link are pictures of the quotation.

In short, I don't recommend them. Wanted to use Moovers but they don't do local moves (within TX). They said that they have to cross a state line.


Open Community :: RE: GPS Moving and Storage-- S...
Author: ProudGPSemployee
Subject: Re: GPS Moving and Storage-- San Diego
Posted: Thu Jul 29, 2010 4:00 pm (GMT -6)
Topic Replies: 20

We do not subcontract.....when needed we do rent trucks with a rental company that we have a contact with and progressive insurance is aware of this ….all of our insurance gets applied on the truck when it is in our possession. In this economy when it gets slower in the winter months it is kind of hard to maintain the amount of trucks we need in the summer. We also have a couple of independent drivers that have their own semi trailers and we hire them (as our employees when we need extra trucks to perform the deliveries in a timely manner)
To be an informed consumer I think it is important to view the business from the business point of view.

Tammy
_________________
For more informtion on GPS Moving - Please feel free to visit our website at http://www.gpsmoving.com/


Open Community :: RE: GPS Moving and Storage-- S...
Author: MusicMom
Subject: Re: GPS Moving and Storage-- San Diego
Posted: Thu Jul 29, 2010 3:46 pm (GMT -6)
Topic Replies: 20

Quote: The # of moves a year kind of vary.....I would say it can be anywhere from 300-500.
This is kindof what i was afraid you'd say.

You've got one truck. By your own admission, you ONLY do long distance moves. That means each customer has your truck for a few days. HOW do you move 300-500 people each year with one truck? Do you subcontract, and to whom? Do your customers know this in advance?


Open Community :: RE: GPS Moving and Storage-- S...
Author: ProudGPSemployee
Subject: Re: GPS Moving and Storage-- San Diego
Posted: Thu Jul 29, 2010 3:43 pm (GMT -6)
Topic Replies: 20

So anyone that is within a 50-mile radius we try to set up an appointment unless the client is not interested. We concentrate on southern California and our pick ups originate from LA, SD, San Bernardino, Anaheim, Yucca valley, Lakeside, orange, Palm Springs, Imperial, Riverside, and the surrounding areas.

The # of moves a year kind of vary.....I would say it can be anywhere from 300-500.
Anyways....I am getting back to work have a great day. Tammy
_________________
For more informtion on GPS Moving - Please feel free to visit our website at http://www.gpsmoving.com/


Open Community :: RE: GPS Moving and Storage-- S...
Author: MusicMom
Subject: Re: GPS Moving and Storage-- San Diego
Posted: Thu Jul 29, 2010 3:27 pm (GMT -6)
Topic Replies: 20

Do you take on clients outside of LA and San Diego? What percentage of your customers do not get in-home estimates?

How many moves do you do each year?

Forgive me, but we do not often get movers who are willing to talk in an open and mature way.


Open Community :: RE: GPS Moving and Storage-- S...
Author: ProudGPSemployee
Subject: Re: GPS Moving and Storage-- San Diego
Posted: Thu Jul 29, 2010 3:17 pm (GMT -6)
Topic Replies: 20

Hi there,

We are not licensed for local moves and specialize strictly in long distance. This is something that the owners have always specialized in, and want to continue in focusing on the service they have come to be experts in.
Regarding lbs vs. cft debate. MOST of our clients choose to go with our BINDING relocation quotes and that is always determined by cft before loading and regardless of final lbs the price remains the same. IF the client chooses NOT to go with the binding contract then we get a list of ALL the items figure out the CFT x by 7 = est. lbs and give a quote that way and let the client know this is the estimate and the final charges will be determined on the final lbs. Obviously at point of estimate we are not able to know the exact pounds…we do not cary around a scale . So to answer your question the client is well informed that if they are not choosing the binding price we can only estimate the lbs as the whole industry uses the formula of 1cft=7lbs. From my experience the clients do not prefer this option and most of the time choose the cft. Again to clarify the cft is determined before loading and not after! HxDxW of each item.
It is also ture if a moving company is unethical it WILL load first and making it look like more cft and give a new price. We have never done this and do not plane to start.

Regarding visual inspections: 90% of our clients in San Diego get an in home visit that gets a binding contract in person prior to move. And if our service is selected that is the identical contract used on the day of the move and the price is to the penny as discussed at time of visual. For clients in Los Angles... I would say maybe about 30-40% will get in home visits - we try to arrange it in a way that we are already in the area and maybe have like 2-4 in-home visuals for the same day.

I hope this clarifies a few things, Thanx Tammy C.
_________________
For more informtion on GPS Moving - Please feel free to visit our website at http://www.gpsmoving.com/


Open Community :: RE: Need testimonials for Five...
Author: MusicMom
Subject: Re: Need testimonials for Five Star Relo out of Bergen, NJ
Posted: Thu Jul 29, 2010 2:51 pm (GMT -6)
Topic Replies: 8

Actually, it looks like TWICE they were caught operating without the proper license during roadside inspections.

This company obviously doesn't give a crap about following rules, why should their customers' well-being be any different?



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