Removals & Storage FAQ
Q: What Is Container Storage?
A: Container storage is an easy and flexible storage solution. Over’s offers a clean, dry, secure storage solution where the emphasis is on price and flexibility - you only pay for the containers you need and the length of time you use it.
Our Hampshire-based secure storage units range from 37.5 sq ft units to 300 sq ft.
Over’s Container Storage is ideal for when you are moving home, travelling abroad, de-cluttering or creating more space at your existing property. Self-Storage is also perfect storage solution for your business - get the right size of storage space for your needs without being tied into a lease or long-term rental agreement.
Q: Where is your storage warehouse centre?
A: Our secure warehouse is based in Aldershot - on the Hampshire/ Surrey border - offering easy access to the M3, M4 and M25, Reading, Guildford, Southampton, South Coast, Surrey and Greater London.
Q: Will by possessions be safe?
A: Our warehouse centres are protected by the latest state-of-the-art 24x7 CCTV and police-monitored security systems – for your total peace of mind. Only you or your authorised representative can access your self-storage unit.
Q: Is it possible to view the storage units before I rent?
A: Yes, it is always advisable to view any storage facility for your own peace of mind.
Q: How do I book container storage?
A: Simply call us free on 0800 243433, or simply pay us a visit.
Q: Are my goods covered?
A: Yes, our rates are fully inclusive of liability cover including fire risk.
Q: How do I work out how many containers I will need?
A: Simply call us free on 0800 243433 and we’ll be happy to advise you. We can arrange a FREE no-obligation survey to discuss your containerised storage requirements.
Q: What is the best way to pack my storage unit?
A: Place heavier and larger items on the floor and stack lighter boxes etc on top of these. Remember to put items you may need close to the door for easier access. If you require furniture protectors – we can supply these at a discounted rate.
Need packaging materials for your move? Visit our online packaging supplies shop here >>
Q: Can I access my storage unit?
A: Yes, we can either deliver the storage container(s) direct to your house, or you visit our warehouse to carry out a store attendance, within normal working hours.
Q: What are your opening hours?
A: Our storage facilities are open from 8am to 8pm Monday to Friday inclusive, 8am to 5pm on Saturdays. Sunday access is by special appointment only. However we do have some 24 hour 7-day access storage units – please ask for details.
Q: What is the minimum or maximum storage period?
A: You can rent a storage container for as short or as long period as you require, the minimum is one week. If you require storage on a long-term basis, then we will be willing to offer you a loyalty discount.
Q: What paperwork is needed?
A: All we need you to do is sign a simple storage contract and provide us with a copy of photo identity.
Q: Do you supply cartons and packing materials?
A: Yes, we have a wide selection of boxes, wardrobe cartons, bubble wrap, packing paper available, you can even purchase these online.
Q: Can you receive items on my behalf?
A: Yes, we can accept deliveries for you in your absence with prior arrangement.
Q: Are there any items I cannot store?
A: You cannot store any perishable, inflammable or illegal items. Lawnmowers, motorcycles etc., must be drained of fuel and oil prior to storing.
Q: What are your payment methods?
A: You can pay be cash, cheque, debit or credit card (over the telephone if you wish). Alternatively we can arrange a standing order from your bank.
Q: Can I bring my effects into your warehouse?
A: Definitely! Please visit our Self-Storage section for more information.
Read more about our self-storage here or contact one of our experienced sales representatives today on 0800 243433 to discuss your self-storage requirements.
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Need packaging materials for your move? Visit our online packaging supplies shop here >>
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